Com Computer can manage your vendor relationships for you. That means you get a single point of contact for all of your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than working with support, and when we do need to reach out to the vendor, we’re able to articulate the issues faster.
Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.